Privacy Policy
Introduction
Welcome to CreatiVA. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). By using CreatiVA’s services, you consent to the processing of your personal information in accordance with this policy and applicable Philippine laws.
Information We Collect
We may collect personal and non-personal information when you visit CreatiVA. This includes:
Personal Information: Name, email address, phone number, billing information (when applicable), and any other information you voluntarily provide.
Non-Personal Information: IP address, browser type, device type, operating system, referring URLs, browsing patterns, and other statistical data.
How We Collect Information
Direct Interactions: You may provide us with personal information by filling out forms or subscribing to newsletters.
Automated Technologies: We use cookies and other tracking technologies to gather data on your interactions with CreatiVA (e.g., Google Analytics).
How We Use Your Information
- We use the information we collect for various purposes, including:
- To improve and personalize your experience on our website.
- To process transactions and fulfill orders.
- To send periodic emails regarding your order or other products and services.
- To improve customer service and respond to inquiries more efficiently.
- We do not sell or share your personal information with third parties, except as described below.
How We Protect Your Information
We implement various security measures, including encryption and access controls, to safeguard your personal data. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
CreatiVA uses cookies to enhance user experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can adjust your browser settings to block cookies, but this may limit certain features on our website.
Third-Party Services
We may use third-party services, such as analytics providers or payment processors, which may collect and process information in accordance with their privacy policies. These third parties are responsible for their practices, and we encourage you to review their policies.
Third-Party Services
- You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccuracies in your personal information.
- Request the deletion of your personal data, subject to legal and contractual restrictions.
- Withdraw your consent to the processing of your personal data at any time, where applicable.
- To exercise any of these rights, please contact us at info@creativevaonline.com.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.