Trainers
Nayra Napoleon, LPT
Trainer Details
Napoleon Nayra, LPT
CreatiVA Trainer
Dynamic Training and Operations Professional with expertise in corporate learning, client relations, and virtual workforce management. A TRANSFORM-certified trainer from HSBC Philippines and now Lead Trainer at Archers Contact Solutions, he developed the VA training curriculum and enhanced onboarding and client engagement systems. A Licensed Professional Teacher and Certified Design Thinking Practitioner, Napoleon combines structure and creativity to drive performance and growth.
Related Courses
VA Fundamentals – Overview, Data Mining, Email Outreach, and Acing Your Interviews
Learn the core principles of virtual assistance—industry basics, data mining, and email outreach. Gain confidence in client communication and interview preparation to launch your VA career successfully.
- Mondays
- 9pm - 11pm & 1am - 3am PHT Time (UTC +8)
- PHP 499
Cold Calling, Appointment Setting & Sales Closing
Master cold calling, appointment setting, and persuasive sales techniques. Build confidence in handling objections and closing deals with professionalism.
- Tuesdays
- 9pm - 11pm & 1am - 3am PHT Time (UTC +8)
- PHP 499
Collection Skills
Boost your confidence in managing client payments! Learn how to send effective reminders, handle overdue follow-ups, and measure your success. Perfect for VAs specializing in Invoicing and Bookkeeping who want to level up their financial communication skills.
- Wednesdays
- 1am - 3am PHT Time (UTC +8)
- PHP 499
General VA Skills
Enhance your productivity and versatility with key administrative skills. Learn task management, organization, client communication, and professional etiquette.
- Thursdays
- 9pm - 11pm & 1am - 3am PHT Time (UTC +8)
- PHP 499
The Power of Proper Speech
Improve your English fluency, pronunciation, and speaking confidence. Develop clear, professional communication to build trust with clients.
- Fridays
- 9pm - 11pm & 1am - 3am PHT Time (UTC +8)
- PHP 499